- Access the programming mode and navigate to program < P2: Wait Time >. Use the button (-) to reduce the waiting time (in seconds) for the generator to start. Press ENTER to save the changes. To exit the programming mode, press RESET.
- If the preceding step is executed and the issue persists, kindly reach out to our technical support team for assistance.
- Access the programming mode and navigate to program < P3: Jog Time >. Use the button (+) to increase the elevator car's movement time (in seconds) during the rescue operation until it stops on the floor. Press ENTER to save the changes. To exit the programming mode, press RESET.
- If the preceding step is executed and the issue persists, kindly reach out to our technical support team for assistance.
- Access the programming mode and navigate to program < P4: Safety Time >. Use the button (+) to increase the waiting time (in seconds) for the completion of safety circuits before the rescue operation. Press ENTER to save the changes. To exit the programming mode, press RESET.
- Verify the correctness of the door power supply connections and the open and close signals, as outlined in the user manual.
- If the preceding step is executed and the issue persists, kindly reach out to our technical support team for assistance.
- Access the programming mode and navigate to program < P6: Auto Door Time >. Use the button (+) to increase the door opening time (in seconds). Press ENTER to save the changes. To exit the programming mode, press RESET.
- If the preceding step is executed and the issue persists, kindly reach out to our technical support team for assistance.
- Access the programming mode and navigate to program < P7: Motor Frequency >. Use the button (+) to gradually increase the elevator machine frequency from 6 Hz to 10 Hz. Press ENTER to save the changes. To exit the programming mode, press RESET.
- If the preceding step is executed and the issue persists, kindly reach out to our technical support team for assistance.
- Access the programming mode and navigate to program < P13: 3Ph.Detect >. Use the button (-) to deactivate the program and set it to ‘0’. Press ENTER to save the changes. To exit the programming mode, press RESET.
- If the preceding step is executed and the issue persists, kindly reach out to our technical support team for assistance.
- Access the programming mode and navigate to < P14: STP MAG. Type > program. Use the button (+) to select the ‘NO (Normally Open)’ type for the stop magnet. Press ENTER to save the changes. To exit the programming mode, press RESET.
- If the preceding step is executed and the issue persists, kindly reach out to our technical support team for assistance.
- This issue indicates that the battery voltage is below the required level for the device to operate and complete the rescue process. In this case, measure the output voltage of the charging transformer and ensure it reads 27V AC at the transformer's terminals (0V-27V).
- If there is no output from the charging transformer, inspect it's fuses and replace any damaged fuses.
- After confirming the output of the charging transformer, ensure the charging circuit's output by measuring the charging voltage of the first battery group on the battery terminals between ‘B1P’ and ‘B1N’, which should read 27.4V DC. Similarly, measure the charging voltage of the second battery group between ‘B2P’ and ‘B2N’, and it should read 27.4V DC. Perform these measurements with the battery circuit breaker in the device turned off.
- If there is no output from the charging circuit, inspect the fuses on the automatic rescue board and replace any damaged fuses, if necessary.
- If the fuses are confirmed to be intact, the charging transformer is functioning correctly, and there is still no output from the charging circuit, bring the automatic rescue board in for maintenance.
- After confirming the charging circuit's output, measure the voltage of each battery individually. Identify any batteries with low voltage and replace them with new ones or replace all batteries if they are collectively damaged.
- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.
- This issue indicates a malfunction in the safety circuits. In this case, create a bridge on the safety circuits between terminals ‘110S’ and ‘140S’ and test the rescue operation. If the rescue process is not completed, and the error reappears on the LCD screen, bring the automatic rescue board in for maintenance at one of the company's service centers.
- If the device is operational, and the rescue operation is successful, ensure the proper connection of the ARD in the main elevator control panel as outlined in the device's user manual. If any connection errors are identified, repair the connections.
- After confirming the integrity of the safety circuit connections, ensure the closure of all safety circuits in the elevator shaft. Verify their functionality and address any issues with the safety circuits in the shaft.
- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.
- This issue indicates that the elevator car is stopped between floors, and there is no need to proceed with the rescue stages or move the car. In this case, create a bridge on the stop magnet in the shaft between the terminals ‘CM+S ‘ and ‘MAG’ and test the rescue operation. If the rescue process is not completed, and the error reappears on the card screen, bring the automatic rescue board in for maintenance at one of the company's service centers.
- If the device is operational, and the rescue operation is successful, ensure the proper connection of the stop magnet, as outlined in the device's user manual. If any errors are found in the connection, repair the connections.
- After confirming the correctness of the stop magnet connections, check the magnetic brake itself using a multimeter, ensuring the fuse is on the ‘CM+S’ side of the emergency device.
- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.
- This issue indicates that it is not possible to complete the rescue operation due to the elevator being in maintenance mode to ensure the safety of maintenance technicians. In this case, ensure that the maintenance terminal ‘SERV’ is disconnected and test the rescue operation. If the rescue process is not completed, and the error reappears on the LCD screen, bring the automatic rescue board in for maintenance at one of the company's service centers.
- If the device is operational, and the rescue operation is successful, verify the proper connections and wiring of the shaft common and maintenance terminals, as outlined in the device's user manual. If any errors are found in the connections and wiring, repair them.
- After confirming the correctness of the maintenance connections, ensure that the maintenance switch on the control panel or on the elevator car's inspection box is not activated.
- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.
- This issue indicates a problem with the elevator machine or its connections. In this case, ensure that the motor's terminals are properly connected to the fast-speed terminals on the machine, as outlined in the device's user manual. If there is an issue with the connections, repair them.
- If the connections of the elevator machine's terminals are confirmed to be correct, check the operation of the machine's contactor in the ARD. If the contactor is not working and the error persists, examine the input fuse of the emergency transformer on the automatic rescue board or the elevator panel in older versions of ARDs (F 8A). Ensure the fuse is intact, and if it is damaged, replace it with a functional one.
- After confirming the integrity of the fuse, verify the compatibility of the device's capacity with the elevator machine's capacity. Ensure the batteries are in good condition, and the battery voltage does not drop below 45V DC on the LCD screen. If a significant voltage drop is detected, measure each battery individually and replace the faulty battery or replace all batteries if a voltage drop is observed in all of them.
- Confirm that the elevator machine's brakes are fully released. If the brakes do not release, check the voltage value reaching the brakes, examine the brake connection wires for integrity, and if the voltage reaching the brakes is below the required value for release, adjust the brake voltage on the emergency transformer.
- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.
- This issue indicates a short circuit in one of the circuits, such as CAM, brakes, lighting, and automatic door. Each circuit should be disconnected individually, and the rescue operation should be tested to identify the circuit causing the short circuit. Review and reconnect the circuit as outlined in the user manual.
- After confirming the integrity of the connections in the mentioned circuits, disconnect the terminals associated with these circuits and test the rescue operation without them. Manually release the brakes when the elevator machine's contactor operates in the device.
- If the fuse is damaged upon disconnecting these circuits, contact technical support for further assistance.
- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.
- In this case, it is necessary to ensure the correct connection of the door power circuit, signals, and common according to the instructions in the user manual. If any errors in the connections are found, they should be repaired or adjusted.
- After confirming the integrity of the connections, it is essential to check the emergency power supply to the door and measure it with a voltmeter by measuring the voltage between the terminals ‘DP-S’ and ‘DN’. Ensure that there is a 220V AC supply at the door power supply terminals. Test the lock and open signals with a voltmeter by measuring the buzzer between the terminals ‘DC-S’ and ‘D-CL’ during movement and ‘DC-S’ and ‘D-OP’ when stopping on the floor. If there is no 220V AC rescue door power supply or no open signal when stopping on the floor, bring the automatic rescue board for maintenance at one of the company's service centers.
- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.
- Access the programming mode and navigate to program < P9: Door Type >. Use the buttons (+) and (-) to select the door type ‘Auto3Phase’. Press ENTER to save the changes. To exit the programming mode, press RESET.
- After confirming the correctness of the programming and operating the contactor, it is necessary to measure the voltage output from the ARD (Automatic Rescue Device) between the three terminals for the door power supply ‘U.D’, ‘V.D’, and ‘W.D’. The voltage between the three terminals should read 380V AC. If there is a voltage drop across the three terminals or a voltage drop on one terminal, reverse two terminals and try again.
- If the terminals are reversed and the door does not open, with a continuous voltage drop, contact technical support for further assistance.
- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.
- Ensure that the brake output from the ARD (Automatic Rescue Device) is connected in parallel with the brake output in the main elevator control panel, as outlined in the user manual.
- If the brake connections are confirmed, check the voltage value of the brakes coming out of the ARD. Increase the voltage if necessary, by moving the wire terminal numbered of the brake circuit on the rescue transformer to the required value for brake release.
- If there exists no brake output during the rescue operation, measure the AC voltage between terminals ‘TN’ and ‘TBRK’ on the automatic rescue board. If there is no voltage, check the fuse and replace it if found faulty. If there is voltage on the terminal block, bring the automatic rescue board for maintenance at one of the company's service centers.
- If there exists a brake output, but the brakes still do not work, contact technical support for further assistance.
- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.
- Monitor the battery voltage displayed on the LCD screen and ensure its stability. If a voltage drop is detected, measure the voltage of each battery individually during the rescue operation to identify the faulty battery.
- If a voltage drop is observed in all batteries at the same rate, inspect the connections of the brakes, CAM, and the lighting. (Note: the current value drawn from the transformer on the automatic rescue board’s screen ‘ Ia ---'. If the current is high, leading to a voltage drop, disconnect each circuit mentioned earlier one by one to identify the circuit causing the voltage drop.
- If the connections are confirmed to be correct and the batteries are in good condition, contact technical support.
- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.
- Measure the voltage on the terminal dedicated to the main transformer power supply and ensure that there is a 220V AC voltage reading.
- Check the fuse for the 220V AC transformer terminal and replace it if it is found to be damaged.
- Upon confirming the fuse's integrity, measure the voltage between the terminals ‘L1P’ and ‘L2P’, it should read 220V AC. In the absence of voltage, contact technical support.
- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.
