- Confirm that the automatic rescue board's input voltage is as required 24V AC. Address any issues causing the voltage drop.

- After ensuring the input voltage, check the automatic rescue board's charging circuit output by disconnecting the battery circuit breakers and measuring the DC voltage between the ‘B2P’ and ‘B1N’ terminals. The reading should be 27.4V DC, if not or if it exceeds the 30V DC mark, bring the automatic rescue board for maintenance at one of the company’s service centers.

- If the charging circuit output is correct, review the battery connections, fix any errors, and ensure proper connection following the user manual.

- Once battery connections are verified, replace them with tested, functional ones, and test the automatic rescue board.

- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.

- This issue indicates that the automatic rescue board perceives the elevator car as being stopped on a floor. In this case, observe the ‘MAG.RLY’ LED for the relay and magnet. If the LED doesn't light up, bring the automatic rescue board for maintenance at one of the company's service centers.

- If the LED is functioning, check the ‘MAG’ LED (D8) responsible for the stop magnet signal in the elevator shaft. If the LED is not lit, create a bridge between the terminals ‘CM+S’ and ‘MAG’, test the automatic rescue operation, and note the LED status. If the LED lights up, and the rescue operation is completed, review the stop magnet connections, ensuring they are aligned with the user manual.

- After confirming the stop magnet connections in the control panel, verify the integrity of the traveling cable's connections for the stop magnet in the shaft.

- Upon confirming the integrity of the traveling cable in the shaft, use a multimeter to test the stop magnet, both in front of and away from the stop strips. If the magnet is found to be faulty, replace it with a new one.

- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.

- This fault indicates that the automatic rescue board perceives the safety circuits as incomplete. In this case, it is necessary to observe the illumination of the LED specific to the safety relay ‘SAF.RLY.’ If the LED is not illuminated, the automatic rescue board should be taken for maintenance at one of the company's service centers.

- If it becomes evident that the LED is working, attention should be given to the illumination of the elevator shaft's safety circuit LED.

- If the ‘SAFETY’ LED (D9) is not illuminated, a bridge should be made between the terminals ‘110S’ and ‘140S’ followed by an automatic rescue test. If the LED lights up and the rescue operation is completed, it is necessary to review the connections of the safety circuits and connect them as indicated in the user manual.

- Upon confirming the correctness of the safety circuit connections in the elevator control panel, it is essential to ensure the closure of all safety circuits connected to emergencies, and their connecting wires, and repair any damaged ones.

- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.

- In this case, it is essential to verify the illumination of the LEDs associated with safety circuits ‘SAFETY’ (D9) and magnets ‘MAG’ (D8).  If any of the LEDs are not illuminated, the circuit related to the respective LED should be examined.

- If it becomes evident that the safety circuits are complete, the elevator car is between floors, and the stop magnet is functioning, it is crucial to confirm the illumination of the relay valve's LED ‘VALVE.RLY’. If the LED is not illuminated, and the relay on the automatic rescue board is not functioning, the automatic rescue board should be brought for maintenance at one of the company's service centers.

- If the LED is illuminated, and the relay is functioning, it is necessary to measure the output voltage of the relay valve on the automatic rescue board at the valve's terminals ‘VAL+’ and ‘VAL-‘, which should measure 12V DC. If there is no output voltage for the relay valve, the automatic rescue board should be brought for maintenance at one of the company's service centers.

- In the case of correct voltage readings on the terminals and the valve not opening, it is essential to confirm the required voltage to open the emergency descent valve from the pump data. If the voltage output from the automatic rescue board matches the required opening voltage, review the connections of the emergency descent valve. If any errors in the connections are found, they should be repaired, and the emergency descent valve connected as indicated in the user manual.

- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.

- In this case, ensure that there is a 12V DC light bulb inside the elevator car designated for automatic rescue operation use only. If such a bulb is not present, provide and connect it inside the elevator car using a dedicated traveling cable for emergency lighting.

- If the bulb is available inside the elevator car, verify the emergency lighting output on the automatic rescue board by checking the illumination of the ‘D5’ LED. Measure the voltage on the lighting relay's terminals between the ‘+’ and ‘-‘ terminals. If the LED doesn't light up or there is no output on the relay's terminals, bring the automatic rescue board for maintenance at one of the company's service centers.

- Upon confirming the output on the automatic rescue board's relay terminals, inspect the wiring of the bulb in the elevator control panel and the traveling cable by measuring the voltage on the emergency lighting terminal blocks in the elevator control panel and on the bulb. If there is no voltage on the bulb terminals, replace the connection terminals. If there is voltage on the bulb terminals, replace the bulb with a new one.

- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.

- In this case, verify the illumination of the LED indicating the door power ‘DOOR COM’ and measure the door's power supply voltage at the door's power input terminals ‘DR220’ and ‘DR-N’, which should be 220V AC. Confirm the presence of the door lock signal during motion or when the cabin is between floors by testing the output of the door lock relay with a multimeter, which should activate the buzzer between the terminals ‘DR-CM’ and ‘DR-CL’. When stationary on a floor, ensure the illumination of the LED indicating the open signal ‘DOOR CMD’ and test the door open relay output with a multimeter, which should activate the buzzer between the terminals ‘DR-CM’ and ‘DR-OP’.

- If there is no voltage for the door's power supply, measure the input and output voltage of the automatic rescue transformer. If there is no output voltage from the transformer, replace it. If there is no input voltage to the transformer, measure the batteries' voltage, ensuring they are intact and not experiencing a drop-in voltage during the rescue operation. If the battery voltage drops, replace them with new ones. If the battery voltage remains stable, bring the automatic rescue board for maintenance at one of the company's service centers.

- If the transformer voltages are confirmed, and either of the door signals is missing on the automatic rescue board or there is no door power supply voltage, bring the automatic rescue board for maintenance at one of the company's service centers.

- After confirming the transformer voltages and the door signals on the automatic rescue board, inspect the connections for the door power supply, lock, open, and close signals. Ensure the correct connection according to the user manual for the automatic rescue board.

- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.

- In this case, verify the illumination of the LED indicating the door contactor power ‘DOOR COM’ and measure the door contactor's power supply voltage at the door's power input terminals ‘DR220’ and ‘DR-N’, which should be 220V AC. When stationary on a floor, ensure the illumination of the LED indicating the open signal ‘DOOR CMD’ and test the door open relay output with a multimeter, which should activate the buzzer between the terminals ‘DR-CM’ and ‘DR-OP’.

- If there is no voltage for the door contactor power, measure the input and output voltage of the emergency transformer. If there is no output voltage from the transformer, replace it. If there is no input voltage to the transformer, measure the batteries' voltage, ensuring they are intact and not experiencing a drop-in voltage during the rescue operation. If the battery voltage drops, replace them with new ones. If the battery voltage remains stable, bring the automatic rescue board for maintenance at one of the company's service centers.

- If the transformer voltages are confirmed, and either of the door signals is missing on the automatic rescue board or there is no door contactor power supply voltage, bring the automatic rescue board for maintenance at one of the company's service centers.

- After confirming the transformer voltages and the door signals on the automatic rescue board, inspect the connections for the door contactor power supply, lock, open, and close signals. Ensure the correct connection according to the user manual for the automatic rescue board.

- If the contactor input is confirmed, measure the voltage output from the emergency to the door motor between the three terminals of the motor power supply, which should be 380V. If there is a voltage drop across the terminals or on one side, reverse two terminals and test the door again.

- If the terminals are reversed and a continued voltage drop is present, contact technical support.

- If the preceding steps are executed and the issue persists, kindly reach out to our technical support team for assistance.